What is a Disabled Toll Permit?A special permit that allows qualifying individual's toll-free passage through "manned" toll lanes. |
Who can qualify for a Toll Permit?Any person who has a severe and permanent upper limb mobility or
dexterity impairment that substantially impairs the person's ability to deposit coins in toll
baskets, has a valid driver's license, and operates a vehicle specially equipped
for use by the disabled. Vehicle must be registered to applicant or applicant is
insured on the registered vehicle. |
Do I automatically qualify if I am disabled Veteran?No. In order to qualify, you must you must have a severe and permanent upper limb mobility or dexterity impairment that
substantially impairs the person's ability to deposit coins in toll baskets, a valid driver's license, and operates a
vehicle specially equipped for use by the disabled. Vehicle must be registered to applicant or applicant is ensured on the registered vehicle. |
Do I qualify if I am in a wheelchair and use hand controls?Not necessarily. As stated above, in order to qualify you must have a severe and permanent upper limb mobility or dexterity impairment that substantially impairs the person's ability to deposit coins in toll baskets. |
How do I obtain an application for a Toll Permit?Applications may be obtained by calling or writing the Florida Commission for the
Transportation Disadvantaged. Use this link to access an online Toll Permit Application. |
Does my doctor have to sign my application?Yes. You must have a licensed physician sign the application to verify your disability. We can not accept a Physician Assistant's signature. If you are a veteran, you may provide a statement from the Veterans Administration
instead, as long as it states you have a permanent and severe upper limb mobility or
dexterity impairment, which substantially impairs your ability to deposit coins in toll
baskets. |
How long does it take to get a Toll Permit?Please allow six (6) to eight (8) weeks from the time we receive your completed
application for processing. All completed applications must be MAILED -- NO ELECTRONIC DELIVERIES, THIS INCLUDES EMAIL AND FAX.
If your application is approved, your Toll Permit will be mailed to you. |
When does a Disabled Toll Permit expire?The Disabled Toll Permit expires in five (5) years. |
Can I renew my Disabled Toll Permit?Yes. You will need to complete a Disabled Toll Permit Renewal Form application by calling or writing the Florida Commission for the Transportation Disadvantaged.
Use this link to access Toll Permit Renewal. |
Can the Disabled Toll Permit be used in other states?No. The Disabled Toll Permit is only valid in Florida. |
What if I drive more than one vehicle?You are allowed a permit for each specially equipped vehicle that you drive with a maximum of two (2) vehicles per household.
You must submit a completed Additional Disabled Toll Permit Request Form application for each permit request along with the required proof of
vehicle insurance and proof vehicle was modified with accessibility equipment. The Disabled Toll Permit is a benefit for people that have a
severe and permanent upper limb mobility or dexterity impairment that substantially impairs their ability to deposit coins in toll baskets.
The permit shall not be used by anyone other than the approved use of the permit. The Disabled Toll Permit eligibility letter received with
your permit should be carried in the permitted vehicle at all times. A physician is required to provide verification of your eligibility on only one application. |
Once I receive my Toll Permit, what do I do with it?The Disabled Toll Permit is an orange sticker you will need to adhere to the inside of the lower
left hand corner (driver's side) of your windshield. The sticker shall be permanently attached to
the windshield, and you must keep your windshield clean so the Disabled Toll Permit is visible to
Toll Collection personnel. To use the Disabled Toll Permit, you must go through a "manned" lane,
where available. The Toll Collection personnel will record your Disabled Toll Permit number to
account for your passage. The orange Disabled Toll Permit sticker does not work on "unmanned" lanes.
The Disabled Toll Permit Eligibility Letter received with your permit should be carried in the
glove compartment of the permitted vehicle at all times.. |
Who can use my permit?Only the person to whom the Disabled Toll Permit is assigned
shall use the permit. All other individuals
accessing the toll road MUST pay the toll. If the person issued the permit, is not driving the vehicle,
or is a passenger, the person operating the vehicle
shall pay the toll. |
What happens if I have to use an unmanned toll lane?You must use "manned" lanes wherever possible. If no "manned" lanes are available, you may continue
through an "unmanned" toll lane. The Disabled Toll Permit sticker only allows you to pass free through “manned” lanes.
If you wish to pass free through “unmanned” tolls, contact Reno Abbadini and apply and purchase a Non-Revenue SunPass Mini Transponder |
Can I send in payments for my use of the Toll Permit?Yes. Payments are encouraged and accepted on a voluntary basis. Please mail
checks made payable to the Florida Department of Transportation to the address below. |
What do I do if I have to replace my vehicle?Complete a Disabled Toll Permit Replacement Request Form identifying the orange permit
sticker number and the new vehicle. Mail the completed Disabled Toll Permit Replacement Request Form to the
Florida Commission for the Transportation Disadvantaged requesting an orange permit sticker replacement to be assigned
to the new vehicle. You are required to provide proof of vehicle insurance and proof vehicle was modified with accessibility equipment.
A new orange Disabled Toll Permit Sticker and an Eligibility Letter will be mailed to you identifying the new vehicle associated with
the replacement orange permit sticker. |
What do I do if I have to replace my windshield?Complete a Disabled Toll Permit Replacement Request Form identifying the orange permit sticker number. Mail the completed Disabled Toll Permit
Replacement Request Form to the Florida Commission for the Transportation Disadvantaged requesting an orange permit sticker replacement to be assigned. A new
orange Disabled Toll Permit Sticker and an Eligibility Letter will be mailed to you identifying
the vehicle associated with the replacement orange permit sticker. |
What do I do if my address has changed?As soon as you have changed addresses you must complete a Disabled Toll Permit Replacement
Request Form identifying the orange permit sticker number and your new address. Mail the
completed Disabled Toll Permit Replacement Request Form to the Florida Commission for the
Transportation Disadvantaged to update the address associated with the permit. A new Disabled
Toll Permit Eligibility Letter will be mailed to you identifying the updated address
associated with the permit. |
What do I do if my permanent vehicle license plate has changed?As soon as you have changed the permanent vehicle license plate you must complete a
Disabled Toll Permit Replacement Request Form identifying the orange permit sticker
number and the new vehicle license plate number. Mail the completed Disabled Toll Permit
Replacement Request Form to the Florida Commission for the Transportation Disadvantaged
to update the permanent vehicle license plate associated with the permit. A new Disabled
Toll Permit Eligibility Letter will be mailed to you identifying the updated permanent
vehicle license plate associated with the permit. You must also contact
SunPass at 1-561-488-5312 to notify them of the change to the permanent vehicle
license plate associated with the permit. |
Where can I use my Disabled Toll Permit?You may use your permit to access all Florida toll roads.
Your Disabled Toll Permit allows you to apply for and purchase
a Non-Revenue SunPass Mini Transponder which can then be
used through "unmanned" toll lanes. |
Can I use a SunPass Transponder that I already own?No. You cannot use a SunPass Transponder that you already own
or purchase a new one at a retail store because the Non-Revenue
SunPass Mini Transponder must be specially programmed. |
What is a Non-Revenue SunPass Mini Transponder?A Non-Revenue SunPass is a small transponder (electronic device) that is attached
on the inside of your vehicle's windshield. If you are approved for a Disabled Toll Permit,
you can apply for and purchase a Non-Revenue SunPass Mini Transponder (non-moveable sticker)
which will identify you as an authorized toll-free user. |
Where can I use a Non-Revenue SunPass?A Non-Revenue SunPass provides toll-free access to specially marked Florida toll lanes that
accept SunPass as a method of payment. E-Pass (operated by the Orange County Expressway Authority),
MDX (operated by the Miami-Dade Expressway Authority),
LeeWay (operated by the LeeWay Service Center in Lee County),
CFXWay (operated by the Central Florida Expressway Authority) and
THEA (operated by the Tampa Hillsborough Expressway Authority) also honor SunPass devices. |
What are the advantages of a Non-Revenue SunPass?A Non-Revenue SunPass provides toll-free access to Florida toll roads that accept
SunPass. SunPass also allows the driver of the vehicle to access nonstop SunPass
Only lanes, alleviating the need to use a manned booth and cutting down on wait time. |
Who is eligible for a Non-Revenue SunPass?Anyone possessing a Disabled Toll Permit is also eligible for a Non-Revenue (toll-free)
SunPass Mini Transponder. A Non-Revenue SunPass Mini Transponder can be obtained by filling
out an additional application that comes with your approved Disabled Toll Permit and submitting
the completed Non-Revenue SunPass Mini Transponder application along with a payment
of $ 4.99 plus any applicable sales tax to purchase the SunPass. |
Do I have to pay for a Non-Revenue SunPass Mini Transponder?Yes. Although a Non-Revenue SunPass allows the driver toll-free access to toll roads,
the patron must purchase a Non-Revenue SunPass Mini Transponder. The total cost
for a mini transponder is $4.99 plus any applicable sales tax. |
How do I get a Non-Revenue SunPass Mini Transponder?All requests are processed through the Florida SunPass. Applications are available
through the Florida Commission for the Transportation Disadvantaged website, use this link to
access a SunPass Transponder Application or by
contacting SunPass directly at (561) 488-5344. |
Who should be contacted if the transponder is not working properly or needs to be repaired?Customers should call SunPass directly at (561) 488-5312
and explain any issues. SunPass Mini Transponders are warranted against
manufacturing problems or defects 45 days from the date of purchase. |
What if I have other questions or need more information about the Toll Permit program?Contact the Florida Commission for the Transportation Disadvantaged |
Contact UsTelephone Number: 1 (800) 983-2435 OR (850) 410-5700 |
| View or right click to save the Toll Permit Frequently Asked Questions. |