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CTD / Doing Business with CTD

Become A Transportation Provider

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How to Become a Transportation Provider

The Commission contracts directly with the Community Transportation Coordinator (CTC) in each county/service area for the coordination of transportation services. If you are interested in becoming an operator, please contact the CTC for that county. To find out who the CTC is for the county you are interested in, refer to our Community Transportation Coordinator. The CTC will provide you with the contracting requirements for becoming a local provider.

How to Become a Medicaid Non-Emergency Transportation (MNET) Provider

The Agency for Health Care Administration (AHCA) is responsible for the provision of all Medicaid services for State of Florida. If you are interested in providing Medicaid non-emergency medical transportation (NEMT), please visit the Agency for Health Care Administration's website at: Agency for Health Care Administration.

There are currently three transportation brokers responsible Medicaid NEMT for the state (see below). To learn more about becoming a provider for their network, visit each of the following websites:

About Being a Transportation Provider

Each jurisdiction and funding agency has requirements for transportation providers.

You may need to:

  • Obtain a business license and/or provide proof of a business license.
  • Register with the county or city in which you plan to do business.
  • Provide proof of vehicle insurance.
  • Provide registration of your vehicle(s).
  • Provide photos of your vehicle(s).
  • Have your vehicle(s) inspected.
  • Have your maintenance files inspected.
  • Have your driver files inspected.
  • Perform drug and alcohol testing.
  • Comply with local regulations.
  • Charge a standardized rate.
  • Provide driver license identification.
  • Provide proof of driver training.
  • Provide more than one employee for some services.
  • Provide a roster of personnel.
  • Obtain a coordination contract or agreement with the Community Transportation Coordinator.
  • Comply with Chapter 14-90 of the Florida Administrative Code.
  • Have documented policies and procedures.
  • Report your annual operating statistics, revenues, and expenses.
  • For more information on providing transportation services, contact the Community Transportation Coordinator in the county you wish to operate.

For more information on providing transportation services, contact the Community Transportation Coordinator in the county you wish to operate.